Issue: 2022-11Newsletter Online
Customers of industrial high-tech products attach particular importance to first-rate service, which is why competent and personal before- and after-sales support is a key priority for Spectra as a supplier of high-quality products.
Instead of having to contact an anonymous call centre, our customers have their personal points of contact at all times who handle requests and problems with professional expertise and experience in a committed, cooperative and solution-oriented manner.
Owing to our sound expert knowledge and the common sense of a medium-sized business, we have been regarded by our customers as a reliable business partner ever since our establishment.
Solution approaches are provided in a transparent and timely manner and planning for complex projects is set out in project specifications. Our efficient ERP-based project management and our well-coordinated team help our customers save time and money.
Most of our customers use our industrial PCs for their automation tasks. They benefit from our many years of experience in the automation environment.
You decide whether a pure IPC component or a coordinated component bundle or a ready-to-use industrial PC system or a special solution is the best choice for you.
The field of automation is very wide-ranging, which is why we have specialised in the topics of industrial communication (industrial networking) and smart automation with a focus on all-in-one solutions and IIoT applications.
With our extensive know-how, we can offer you different approaches to solutions for your tasks.
We are aware that each of our customers is unique and has different wishes and requirements.
That is why we live our philosophy "powered by individuality" in the way that we treat every single customer request individually, with flexibility and experience, perfection and efficiency, quality and speed.